General Information
This Privacy Policy is used to inform the users and website visitors of Vexis about how we handle their personal information.

By using our websites, you are agreeing to this Privacy Policy. When you agree to this Privacy Policy, you acknowledge that we use your personal information in the following ways.

The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except the entities needed to provide the service.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at vexis.io, unless otherwise defined in this Privacy Policy.

Personal Information Collection and Use
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you. We will keep this information indefinitely, or until you request us to delete it.

Log Data
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies
Cookies are files with a small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website you visit and are stored on your computer’s hard drive.

Our websites uses these ”cookies” to collect information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service. In some cases, we also use cookies provided by trusted third parties.

The following section details which cookies you might encounter through our websites.

Google
This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

Facebook / Meta
Since we sometimes use Facebook/Meta for advertising, they will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

Gist
Our chat widget also uses cookies to let the conversation continue when the visitor navigates through the webpages / revisits the website later. It also caches the contact details of our visitors so that they do not have to enter them every time they want to contact us.

WHMCS
When someone visits our website, a cookie is created to remember the link the visitor followed to get to our website, and the system uses it when receiving an order, to be able to associate the conversion with a link to be able to provide stats such as the conversion rate of our links.

Several partners advertise on our behalf and WHMCS creates affiliate tracking cookies to allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase. This cookie will last for up to 90 days after the refferal.

If a visitor of the client area chooses to use the remember me functionality to not need to login multiple times, WHMCS will create a cookie for storing your information. It will last for 356 days, or until logout.

WHMCS also creates a cookie to store the unique session ID for each visitor and to enable variables to pass between page loads. The cookie only contains a reference to a session on the web server. The user’s browser won’t store any personal information. This is a session-only cookie, so it expires as soon as the visitor closes the browser.

WordPress
We use a cookie for remembering that you have acknowledged our use of cookies so that we do not ask you again.

Service Providers
We may employ third-party companies and individuals due to the following reasons:

To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties may have access to your Personal Information or part thereof. The reason is to perform the tasks assigned to them on our behalf. However, they are obliged not to disclose or use the information for any other purpose.

Some of these third parties include Google, Meta, Chatwoot and PayPal.

Transfer of your information out of the EEA

We may transfer your personal information to the following which are located outside the European Economic Area (EEA) as follows:

1. The United States of America , in order to provide ICANN, Verisign and various other domain registries with your domain ownership information.
2. Various global domain registries , who administer their own top level domains (e.g. .CA = Canada, .IN = India) and require registrant data. 
3. Indonesia in order to provide customer support from one of our support teams in a non-European time zone.

Such countries do not have the same data protection laws as Sweden and EEA. While the European Commission has not given a formal decision that such countries provide an adequate level of data protection similar to those which apply in Sweden and EEA, any transfer of your personal information will be subject to appropriate and suitable relevant safeguards (as permitted under GDPR Article 46) that are designed to help safeguard your privacy rights and give you remedies in the unlikely event of a misuse of your personal information.

We will not otherwise transfer your personal data outside of the EEA or to any organisation (or subordinate bodies) governed by public international law or which is set up under any agreement between two or more countries.

Security
We value your trust in providing us with your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Download and Deletion of Your Personal Information
We offer all our users the possibility to download and/or delete all their personal information that we have stored by us. To request a download or deletion of your personal information, please contact us at support@vexis.io or create a ticket through the client dashboard.

Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.